A Patient Support Technician (PST) assists in the delivery of patient care by performing tasks that support the nursing and medical staff. They work in various healthcare settings, such as hospitals, long-term care facilities, and outpatient clinics, to ensure that patients are comfortable and their needs are met.
Duties and Responsibilities:
- Assist patients with activities of daily living (ADLs), such as bathing, dressing, grooming, feeding, and toileting.
- Help patients with mobility, including turning, positioning, and transferring to and from beds, wheelchairs, or stretchers.
- Collect and transport specimens for laboratory tests, including blood, urine, and other bodily fluids.
- Perform basic medical procedures such as EKGs (electrocardiograms) and blood glucose monitoring, if trained and certified.
- Ensure that patient rooms are clean, organized, and free of hazards.
- Change bed linens, restock supplies, and maintain a clean and safe environment for patients.
- Operate and maintain medical equipment used in patient care, ensuring it is functioning properly.
- Assist with preparing equipment for use in various procedures.
- Provide emotional support to patients and their families, helping to alleviate anxiety and address concerns.
- Assist with preparing patients for procedures and tests, ensuring they understand what to expect and are comfortable.
Qualifications:
- Education:
- High school diploma or equivalent.
- Completion of a certified nursing assistant (CNA) program or Patient Support Technician training program is often preferred.
- Certification:
- Basic Life Support (BLS) certification is typically required.
- Certification as a Certified Nursing Assistant (CNA) or Patient Care Technician (PCT) may be required depending on the healthcare facility.
- Experience:
- Previous experience in a healthcare setting, such as a hospital or nursing home, is preferred but not always required for entry-level positions.
- Skills:
- Strong communication and interpersonal skills.
- Ability to work effectively in a fast-paced, team-oriented environment.
- Attention to detail and the ability to follow instructions accurately.
- Compassion and patience in dealing with patients who may be in pain or distress.
- Physical Requirements:
- Ability to lift and move patients.
- Prolonged periods of standing, walking, and physical activity.
- Capacity to perform physically demanding tasks.
Work Environment: Patient Support Technicians typically work in hospitals, outpatient clinics, long-term care facilities, and other healthcare settings. They may be required to work shifts that include nights, weekends, and holidays.