Our client, [Industry Descriptor] is seeking a [Job Title] to join their team. As a [Job Title], you will be part of the [Department Name] supporting [Team Name(s)]. The ideal candidate will have [Soft Skill 1], [Soft Skill 2] and [Soft Skill 3] which will align successfully in the organization.
Job Title: Senior Customer Service Representative
Location: Kearny, New Jersey
Pay Range: $56k yearly
What’s the Job?
- Ensure adherence to company policies, procedures and regulatory requirements
- Handle high priority customer issues, ensuring swift and effective resolution.
- Credit Collection
- Work with in-house sellers for order confirmation, payments, local events
- Identify area for improvement and implement changes to enhance customer satisfaction and operational efficiency.
What’s Needed?
- Experience in B2B
- Experience in non-call-center customer service
- 3-5 years of experience in customer service or related field
- preferred bilingual
- High School Degree
If this is a role that interests you and you’d like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of:Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands – Manpower, Experis, Talent Solutions, and Jefferson Wells – creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.