BASIC PURPOSE:
US Foods is one of America's leading food distributors servicing restaurants, the healthcare industry, and more. Ready to join our Digital & Technology family?
We are seeking a technically strong individual to join our team of Technical Engineers that collaborate with Service Desk, Local Desktop Support, and Development Teams. This role includes responding to system alerts, troubleshooting, and resolving various technical issues while working with associates across the enterprise.
Why US Foods
Great Technical Engineers are a critical part of the US Foods team. Tech Engineering strives to prevent issues or resolve them as quickly as possible, ensuring our customers and associates have reliable systems and applications.
We demonstrate our cultural beliefs through our strong work ethic and collaborative spirit. We have a commitment to helping our customers make it, and we’re invested in helping our associates make it too!
ESSENTIAL DUTIES AND RESPONSIBILITIES:
- Challenge the status quo every day to be the best.
- Engage the right people, in the right way, at the right time.
- Seeks the truth and exchanges objective feedback.
- Takes accountability to deliver on commitments.
- Strives for fast, efficient communication and resolution of incidents.
- Demonstrates timely, actionable communication to impacted customers and decision makers.
- Commits to career and skills advancement and knowledge growth.
- Focuses on continuous improvement.
- Monitors and responds to system and production processing performance.
- Diagnoses and troubleshoots system or application performance.
- Creates and follows process/documentation standards.
- Effectively manages tasks and prioritizes workload.
- Assists in the deployment of solutions and associated documentation.
- Supports our customers and associates outside business hours periodically.
BASIC REQUIREMENTS:
- Currently pursuing a Bachelor’s Degree or Master’s Degree in Information Technology, Computer Science, Information Tech/Systems or related.
- Must be enrolled in school during time of internship.
- Typically, students currently between their Junior and Senior years or between their 1st and 2nd years of graduate school will be considered for internships.
- Experience in Microsoft 365, PowerShell, SQL, Active Directory, VMWare, Gen AI (Co-Pilot), Microsoft Operating Systems (Server and Client), End-Point management tools (BigFix, Intune, Workspace One) preferred.
- Ability to gain experience in multiple technical areas over time.
PREFFERED SKILLS:
- Incident and problem management experience preferred.
- Strong analytical and communication skills preferred.
ADDITIONAL REQUIREMENTS:
- Must have regular, reliable method of transportation to commute to US Foods’ location.