Retail Sales Associate

The Retail Sales Associate is responsible for cultivating and advancing sales within a designated geographic area. We further looking for a candidates who plays a crucial role in providing customer service, driving sales, and ensuring a positive shopping experience.

Key Responsibilities:

• Identify new business opportunities and make sales calls to existing accounts, targeting customers in the Industrial and Protective & Marine markets.
• Gather accurate customer/territory data and assess each customer's potential.
• Develop strategies to expand business with customers and pinpoint products or categories needing special attention to support these strategies.
• Create a weekly sales plan and conduct sales calls as scheduled.
• Assess the customer's stage in the sales process and determine necessary steps to advance the process.
• Perform product demonstrations to aid the sales process.
• Support customers' application needs.
• Identify sales leads and follow up on leads provided by store or facility staff as appropriate.
• Manage customer complaints within authority limits and oversee the resolution process.

Additional Duties:

• Assist Store/Branch Manager in resolving product supply issues.
• Conduct customer surveys.
• Perform other duties as assigned.

Qualifications:

• Must be at least 18 years old.
• Must have a valid state-issued driver's license.
• Must be legally authorized to work in the country of employment without sponsorship for an employment visa.
• Must be able to retrieve materials from shelves and floor stacks and carry up to 50 lbs.
• Must have a high school diploma or equivalent.

Requirements:

• 1-3 years of business-to-business sales experience.
• Preferably, experience as a Commercial Branch Manager or Sales Rep with proven success in a large territory, or comparable non-industry Sales Rep experience.
• Ability to travel (including occasional overnight stays) as needed.
• Ability to maintain discipline in pre-call planning and monthly activity to maximize time and execute the territory SherPlan.
• Demonstrated knowledge of Protective & Marine products, Industrial Flooring products, application methods, market dynamics, and trends in the coatings industry.
• Strong knowledge of concrete surface preparation and floor coating applications.
• Proficient in using sales excellence methods for sales calls and time management.
• Ability to evaluate growth and improvement opportunities and establish a strategic direction considering resources, constraints, and organizational values.
• Proven success in conducting outside sales calls on commercial and wholesale accounts to build new business and increase existing business.
• Excellent wholesale customer service skills, including problem-solving and handling customer complaints within authority limits.
• Demonstrated leadership qualities, including professional presence and confidence with customers.
• Ability to perform the essential duties of the job with or without reasonable accommodation.

Physical Requirements:

• Must be able to constantly sit, stand, hear, and see.
• Must be able to frequently walk, write, and type.
• Must be able to lift and carry up to 50 lbs.
• Must be able to climb and descend stairs.
• Must be able to occasionally bend, carry, reach, push, and pull.
• Must be able to communicate verbally and in writing.
• May work indoors and outdoors, with exposure to heat up to 120 degrees and cold to 0 degrees.
• May work in areas requiring hearing protection.
• May work with toxic, flammable, and hazardous materials.
• May be exposed to varying amounts of dust and dirt.
• Work surfaces may include concrete.
• Must tolerate non-toxic paint odors and wear a respirator as needed.
• Must be able to operate a computer and communicate via telephone.
• Some travel to other locations, meetings, and seminars is required.
• Must be licensed and able to operate a vehicle per state laws, as travel is a significant part of the job. Must be able to demonstrate paint and related products using various delivery systems such as spray guns and related equipment.

Travel Requirements:

• 30% travel required.

About Us

At Sherwin-Williams, we believe in career growth and diverse paths to success. We value the unique talents and abilities of individuals from all backgrounds. Qualified individuals, including those with disabilities and protected veterans, are encouraged to apply. We offer opportunities for innovation, growth, and discovery in a supportive environment.

Compensation is based on various factors, including skills, experience, and location. The disclosed wage range considers these factors and may be adjusted.

Sherwin-Williams is an Equal Employment Opportunity/Affirmative Action employer committed to diversity and inclusion. All qualified candidates will receive consideration without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or other legally protected characteristics.