A motivated and seasoned cafe supervisor is required to become a member of our staff. You will be responsible for supervising the daily operations of our cafe as the Restaurant Supervisor, ensuring that our staff is operating efficiently and that our customers receive outstanding service.
Accountable for the following:
- Oversee and manage the cafe staff, including scheduling and training.
- Maintain a clean and orderly environment.
- Deliver exceptional customer service.
- Respond to customer inquiries and complaints.
- Monitor sales and inventory.
- Suggest ways to increase profitability.
- Ensure that all food and beverage items are prepared in accordance with company specifications.
- Execute assigned tasks.
Preferential qualifications:
- A high school diploma or its equivalent; a college degree is preferred.
- At least two years of supervisory experience in the food service industry is preferred.
- Exceptional communication and interpersonal abilities.
- Capacity to operate effectively in a high-pressure, fast-paced environment
- Proficient in Microsoft Office and point-of-sale systems
- Availability to work flexible hours, including weekends and holidays
Benefits:
Health Coverage: Starbucks offers partners the choice of multiple coverage levels for medical, dental and vision plans, as well as Health Care and Dependent Care reimbursement accounts, life insurance, disability and accident coverage.
Stock, 401(k) & Financial Well-Being: Our 401(k) retirement plan includes a company match, and we offer a student loan management benefit, discounted company stock (S.I.P.) as well as participation in our equity reward program.
Paid Time Off: Both non-retail and retail partners are eligible for paid vacation days and partner and family sick time, while salaried / non-retail partners also receive two personal days per year. Starbucks observes seven paid holidays, during which retail hourly partners are paid 1½ times their base hourly rate of pay for any hours worked on these holidays.
Parental Leave: Eligible partners welcoming a new child may receive time off and pay replacement through parental leave. Starbucks also provides Family Expansion Reimbursement of up to $10,000 per adoption, surrogacy or Intrauterine Insemination for eligible partners.